Privacy Policy
Effective date: June 18, 2026
Right Way Mechanical (“Right Way Mechanical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly to us, including:
- Your name, phone number, email address, and service address;
- Details about the heating, cooling, or ventilation service you are requesting;
- Any messages or information you submit through our contact and quote-request forms.
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages viewed, and similar usage data, typically through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, schedule appointments, and provide HVAC services;
- Send appointment reminders, service updates, and customer-care messages;
- Send occasional offers or promotions where you have consented to receive them;
- Improve our website, services, and customer experience;
- Comply with legal obligations and protect against fraud or misuse.
3. SMS / Text Messaging & Mobile Information
Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described in this policy exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.
If you provide your mobile number and opt in, you consent to receive text messages from Right Way Mechanical, which may include appointment reminders, service updates, and occasional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Opting out of text messages will not affect the other services we provide to you.
4. How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- With trusted service providers who help us operate our business (for example, scheduling, payment processing, or website hosting), under agreements that require them to protect your information;
- When required by law, legal process, or to protect the rights, property, or safety of our customers or others.
As noted above, text-messaging opt-in data and consent are never shared with third parties or affiliates for any purpose.
5. Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not work as intended.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
9. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Right Way Mechanical
Phone: (303) 406-2717
Email: info@rightwaymechanicalco.com
Hours: Monday–Friday, 8:00 AM – 7:00 PM
Effective date: June 19, 2026
Right Way Mechanical (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide
- Contact details such as your name, phone number, email address, and service address when you request a quote, schedule service, or contact us.
- Service information such as details about your home’s HVAC equipment and the service you are requesting.
- Messages and content you submit through our forms, reviews, or other communications.
Information collected automatically
- Usage data such as pages visited, links clicked, and time spent on our site.
- Device and technical data such as IP address, browser type, and device identifiers, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes, scheduling, and HVAC services.
- Send appointment reminders, service updates, customer-care messages, and account notifications.
- Operate, maintain, and improve our website and services.
- Comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell your personal information. We may share information only with service providers who help us operate our business and deliver services to you (for example, scheduling, communications, or website hosting providers), and only as needed to perform those functions. We may also disclose information when required by law or to protect our legal rights.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. SMS / Text Messaging
If you opt in to our text messaging program, we use your mobile number to send appointment reminders, service updates, customer-care messages, and account notifications. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
For full program details, see our SMS Terms & Conditions.
5. Cookies and Analytics
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect how the site functions. We may use analytics services to help us measure and improve site performance.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Your Choices and Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may opt out of marketing communications at any time, and you may opt out of text messages by replying STOP.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when posted on this page, and the effective date above will be revised. Your continued use of our website or services constitutes acceptance of any changes.
11. Contact Information
If you have any questions about this Privacy Policy, contact us:
Right Way Mechanical
Phone: (303) 406-2717
Email: info@rightwaymechanicalco.com
Hours: Monday–Friday, 8:00 AM – 7:00 PM